Privacy Policy

Last updated: January 2025

Woodworth Senior Services ("we," "our," or "us") is committed to protecting the privacy of our website visitors, clients, volunteers, and community members. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

Information We Collect

We may collect the following types of information:

• Contact Information: Name, email address, phone number, and mailing address provided voluntarily through our contact and volunteer forms.
• Service Requests: Details about the services you request, such as transportation needs or medical equipment inquiries.
• Website Usage Data: Anonymous information collected through cookies and analytics tools, including pages visited, time spent on site, and browser type.

How We Use Your Information

Your personal information is used solely for the following purposes:

• Responding to your inquiries and service requests
• Coordinating volunteer activities
• Improving our services and website experience
• Sending updates about our programs (only if you opt in)
• Meeting legal and regulatory requirements

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist in delivering our programs (e.g., volunteer drivers helping with transportation)
• When required by law or to comply with legal obligations
• With your explicit consent

Cookies & Analytics

Our website may use cookies and Google Analytics to understand how visitors interact with our site. This data is collected anonymously and helps us improve the user experience. You can disable cookies in your browser settings at any time.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our website uses HTTPS encryption to ensure secure data transmission.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Contact form data is retained for up to 12 months unless you request earlier deletion.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Withdraw consent for data processing at any time
• Opt out of any communications

Contact Us About Privacy

If you have questions about our privacy practices or wish to exercise your rights, please contact us:

Woodworth Senior Services
BOX 64, Kenton, Manitoba R0M 0Z0
Phone: 204-838-2169
Email: woodworthseniorservices@hotmail.com

---

Accessibility Statement

Last updated: January 2025

Woodworth Senior Services is committed to ensuring that our website is accessible to all visitors, including people with disabilities. We strive to meet or exceed the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards.

Our Commitment

We believe that every person should have equal access to our information and services. Key accessibility features of our website include:

• Keyboard Navigation: All interactive elements can be accessed and operated using a keyboard alone.
• Screen Reader Compatibility: Our website is designed to work with popular screen readers including JAWS, NVDA, and VoiceOver.
• High Contrast: We use sufficient color contrast ratios to ensure text is readable for visitors with visual impairments.
• Responsive Design: Our website adapts to different screen sizes, making it usable on desktops, tablets, and mobile devices.
• Accessible Forms: All forms include clear labels, error messages, and guidance to assist completion.
• Descriptive Links: Link text clearly describes the destination or purpose of each link.
• Image Alt Text: All images include descriptive alternative text for screen reader users.

Feedback & Assistance

We are continually working to improve the accessibility of our website. If you encounter any barriers or have suggestions for improvement, please contact us:

Phone: 204-838-2169
Email: woodworthseniorservices@hotmail.com

We welcome your feedback and will make every effort to address your concerns promptly.